Insurance Office Receptionist & Growth Associate

John Toper - State Farm Agent; Burnt Hills (NY); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

John Toper - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a growing agency. You will greet customers, manage scheduling, and handle inquiries while maintaining accurate customer records in a friendly, service-oriented environment.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products, with comfort in sales conversations. A supportive team culture emphasizes growth and a balanced work life.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations and customer outreach.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

CRM familiarity

Tools

CRM systems

Microsoft Office

Job description

John Toper - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a growing agency. You will greet customers, manage scheduling, and handle inquiries while maintaining accurate customer records in a friendly, service-oriented environment.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products, with comfort in sales conversations. A supportive team culture emphasizes growth and a balanced work life.