Receptionist - State Farm Agent Team Member

Morgan Hayden - State Farm Agent; Bismarck (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

Morgan Hayden - State Farm Agent in Bismarck, ND is seeking a Receptionist - State Farm Agent Team Member. You will be an essential part of our team, responsible for greeting customers and managing appointment scheduling while providing top-notch customer service.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations. If you are motivated to grow within the insurance industry, we encourage you to apply and join our supportive team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and highly organized.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective customers and offer insurance options.
• Provide excellent customer service and follow up on customer needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Opportunity for advancement
• Training & development

Role Description

Morgan Hayden - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.