Insurance Agency Receptionist — Flexible Schedule & Growth

Mike Fahnestock - State Farm Agent; St. Louis (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Three weeks PTO to start

Job summary

Mike Fahnestock - State Farm Agent is seeking a dynamic individual to join as a Receptionist - State Farm Agent Team Member. You will greet clients, manage calls and appointments, and assist with customer records while supporting the sales process.

We value dependable, detail-oriented team members who welcome coaching and ongoing development. The role emphasizes balancing front-desk duties with opportunities to discuss insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Previous receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Mike Fahnestock - State Farm Agent is seeking a dynamic individual to join as a Receptionist - State Farm Agent Team Member. You will greet clients, manage calls and appointments, and assist with customer records while supporting the sales process.

We value dependable, detail-oriented team members who welcome coaching and ongoing development. The role emphasizes balancing front-desk duties with opportunities to discuss insurance options.