Insurance Agency Receptionist & Client Concierge

State Farm Agent; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in Irving, TX is seeking a friendly Receptionist to join our close-knit team. You will greet customers, manage calls, schedule appointments, and support daily office operations.

The ideal candidate is organized, communicates clearly, and is comfortable discussing insurance options with customers. Prior receptionist or customer service experience is preferred, and training is provided.

Qualifications

• Previous receptionist or customer service experience is required.
• Excellent communication and interpersonal skills.
• Able to organize, multitask and manage busy front-desk duties.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the right team.
• Manage appointment scheduling and general office communications.
• Assist with inquiries and keep accurate customer records.
• Engage customers about insurance options where appropriate.
• Provide excellent service and follow up on customer needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent in Irving, TX is seeking a friendly Receptionist to join our close-knit team. You will greet customers, manage calls, schedule appointments, and support daily office operations.

The ideal candidate is organized, communicates clearly, and is comfortable discussing insurance options with customers. Prior receptionist or customer service experience is preferred, and training is provided.