Insurance Office Receptionist & Customer Success

Talentify; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent’s office in Fort Worth, TX is seeking a Receptionist - State Farm Agent Team Member to greet customers, answer phones, manage appointments and maintain records. You will support a friendly team and learn the insurance industry while delivering excellent service.

The ideal candidate has receptionist or customer service experience, strong communication and organizational skills, and comfort in discussing insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent’s office in Fort Worth, TX is seeking a Receptionist - State Farm Agent Team Member to greet customers, answer phones, manage appointments and maintain records. You will support a friendly team and learn the insurance industry while delivering excellent service.

The ideal candidate has receptionist or customer service experience, strong communication and organizational skills, and comfort in discussing insurance options.