Front Desk & Insurance Concierge - Growth Ready

Downtownsandibrown; Irving, Northern (TX, KY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sandi Brown - State Farm Agent is seeking a Receptionist to join their Irving, TX office. The role focuses on first contact, scheduling, and customer records while identifying opportunities to discuss insurance options.

The ideal candidate will be organized, detail-oriented, and eager to learn in a supportive, team-centered environment. This full-time position offers growth, training, and a collaborative workplace with a strong emphasis on service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Communication

Organization

Sales conversations

Basic computer skills

Job description

Sandi Brown - State Farm Agent is seeking a Receptionist to join their Irving, TX office. The role focuses on first contact, scheduling, and customer records while identifying opportunities to discuss insurance options.

The ideal candidate will be organized, detail-oriented, and eager to learn in a supportive, team-centered environment. This full-time position offers growth, training, and a collaborative workplace with a strong emphasis on service.