Front Desk & Customer Care Specialist (Insurance)

Callquay; Arlington (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Opportunity for advancement

Competitive salary

Flexible schedule

License reimbursement

Training & development

Job summary

Quay Harris – State Farm Agent in Arlington, TX, is seeking a Receptionist - State Farm Agent Team Member for a full-time position. The ideal candidate is highly organized, customer-focused, and eager to grow within a supportive insurance team.

You will greet customers, manage appointments, handle inquiries, and assist with office tasks while exploring opportunities to offer insurance options. License reimbursement and training are provided to help you succeed.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Quay Harris – State Farm Agent in Arlington, TX, is seeking a Receptionist - State Farm Agent Team Member for a full-time position. The ideal candidate is highly organized, customer-focused, and eager to grow within a supportive insurance team.

You will greet customers, manage appointments, handle inquiries, and assist with office tasks while exploring opportunities to offer insurance options. License reimbursement and training are provided to help you succeed.