Insurance Agency Receptionist with Growth & Customer Care

David Peterson - State Farm Insurance Agent (Grand Prairie, TX); Grand Prairie (TX); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Job summary

State Farm Agent Team Member in Grand Prairie, TX is looking for a friendly receptionist to greet clients, route calls, and manage appointments while delivering outstanding service.

You will engage in sales conversations, maintain accurate customer records, and provide support to the team with administrative tasks.

Competitive salary with health insurance, PTO, vision, 401(k), bonus potential, and opportunities for advancement in a supportive work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Team Member in Grand Prairie, TX is looking for a friendly receptionist to greet clients, route calls, and manage appointments while delivering outstanding service.

You will engage in sales conversations, maintain accurate customer records, and provide support to the team with administrative tasks.

Competitive salary with health insurance, PTO, vision, 401(k), bonus potential, and opportunities for advancement in a supportive work environment.