Insurance Office Receptionist & Front Desk Coordinator

State Farm Agent; Frisco (TX); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent is seeking a driven Receptionist to join our Richardson, TX team. You will warmly greet clients, manage schedules, and handle inquiries while maintaining accurate customer records and supporting insurance discussions.

The ideal candidate has experience in receptionist or customer service roles, strong communication, and solid organizational skills. Join a collaborative, supportive office that rewards teamwork and personal growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a driven Receptionist to join our Richardson, TX team. You will warmly greet clients, manage schedules, and handle inquiries while maintaining accurate customer records and supporting insurance discussions.

The ideal candidate has experience in receptionist or customer service roles, strong communication, and solid organizational skills. Join a collaborative, supportive office that rewards teamwork and personal growth.