Insurance Agency Front Desk & Scheduling Specialist

Matthew Knizner - State Farm Agent; Greensburg (Westmoreland County); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Licensing paid

Health insurance

Advancement opportunity

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Matthew Knizner - State Farm Agent is seeking a friendly, organized Receptionist to join our team. You will greet clients, manage appointments, and support daily office operations in a fast-paced insurance office.

The ideal candidate has receptionist or customer service experience, strong communication and multitasking skills, and basic computer proficiency including Microsoft Office and CRM systems. This role offers a flexible schedule, opportunities for advancement, and a supportive team

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Matthew Knizner - State Farm Agent is seeking a friendly, organized Receptionist to join our team. You will greet clients, manage appointments, and support daily office operations in a fast-paced insurance office.

The ideal candidate has receptionist or customer service experience, strong communication and multitasking skills, and basic computer proficiency including Microsoft Office and CRM systems. This role offers a flexible schedule, opportunities for advancement, and a supportive team