Insurance Agency Receptionist & Client Relations

Talentify; Ruther Glen (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Matt Brandt is seeking aReceptionist to warmly greet customers in person and on the phone, direct inquiries, and maintain records in a fast-paced office. You will help schedule appointments, support administration, and engage with customers about insurance options.

The ideal candidate is organized, sales‑minded, and comfortable in a collaborative environment, where training and career advancement are emphasized and a flexible schedule is available.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organized with multitasking abilities and sales aptitude.
• Comfortable discussing insurance options.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Matt Brandt is seeking aReceptionist to warmly greet customers in person and on the phone, direct inquiries, and maintain records in a fast-paced office. You will help schedule appointments, support administration, and engage with customers about insurance options.

The ideal candidate is organized, sales‑minded, and comfortable in a collaborative environment, where training and career advancement are emphasized and a flexible schedule is available.