Insurance Admin & Support Specialist

Paylocity; Topsham (ME); On-site; USD 35,000 - 48,000; Full time

Job summary

Atlantic Insurance is seeking an Insurance Administrative Assistant who is highly organized, tech-savvy, and customer-focused to join our team in Maine. This role supports the insurance team with a variety of administrative tasks, billing inquiries, and record maintenance, while ensuring exceptional member service.

No prior insurance experience is required; a positive attitude and willingness to learn are essential.

Qualifications

• Must have strong written and verbal communication abilities.
• Customer service experience preferred but not required.
• Detail-oriented with solid organizational skills.
• Willingness to learn insurance-related software and processes.
• Ability to work collaboratively in a team-based environment.

Responsibilities

• Serve as a trusted resource for members and support the insurance team.
• Process billing inquiries and payments; update records.
• Provide auto ID cards and evidence of insurance documents.
• Verify coverage for lenders and agencies; track renewals and cancellations.
• Support daily reporting and administrative tasks across the team.

Skills

Communication skills

Customer service

Attention to detail

Organization

MS Office

Problem solving

Team collaboration

Professionalism

Education

High school diploma or GED

Tools

MS Office

Job description

Atlantic Insurance is seeking an Insurance Administrative Assistant who is highly organized, tech-savvy, and customer-focused to join our team in Maine. This role supports the insurance team with a variety of administrative tasks, billing inquiries, and record maintenance, while ensuring exceptional member service.

No prior insurance experience is required; a positive attitude and willingness to learn are essential.