Insurance Account Manager II — Hybrid, Client Success

Aon; Miami (FL); Hybrid; USD 70,000 - 84,000; Full time

Benefits offered by this job

401(k) Plan

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off

Job summary

Aon is seeking an Account Manager II to join our Commercial Risk team in a hybrid role across Tampa, Miami, Chicago or NYC offices. You will partner with account executives, manage day-to-day service processes, and support renewal cycles while delivering exceptional client experiences.

Ideal candidates bring 3+ years in insurance, strong communication and analytical skills, and proficiency with Outlook, Excel, Word, and PowerPoint.

Qualifications

• 3+ years of insurance experience required (Account Management preferred).
• Property & Casualty broker's license strongly preferred, or obtainable within 120 days.
• Strong verbal and written communication, and analytical abilities.
• Attention to detail and ability to work under pressure.
• Proficient in Outlook, Microsoft Excel, Word, and PowerPoint (intermediate to expert).
• High school diploma required; Associate degree preferred.

Responsibilities

• Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs.
• Support renewal cycles and draft quote comparisons as needed.
• Coordinate with ACS and premium accounting on client deliverables and billing.
• Serve as liaison for certificates, auto IDs, location additions, and policy transmittals.

Skills

Insurance experience

Client management

Communication skills

Analytical ability

Attention to detail

Microsoft Office

Education

High school diploma

Associate degree preferred

P&C broker license preferred

Tools

Outlook

Excel

Word

PowerPoint

Job description

Aon is seeking an Account Manager II to join our Commercial Risk team in a hybrid role across Tampa, Miami, Chicago or NYC offices. You will partner with account executives, manage day-to-day service processes, and support renewal cycles while delivering exceptional client experiences.

Ideal candidates bring 3+ years in insurance, strong communication and analytical skills, and proficiency with Outlook, Excel, Word, and PowerPoint.