Insurance Account Manager II – Client Renewals & Service

Aon; Chicago (IL); Hybrid; USD 70,000 - 84,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental & vision insurance

Paid time off & holidays

Long-term incentive consideration

Job summary

Aon is seeking an Account Manager II to manage a book of business, support renewal cycles, and partner with Account Executives. The role emphasizes client service, data analysis, and cross-functional collaboration across geographies and solution lines.

Hybrid role with offices in Tampa, FL, Miami, FL, Chicago, IL, or NYC. Must have 3+ years in insurance and strong communication skills; P&C license preferred or to be obtained within 120 days.

Qualifications

• 3+ years of insurance experience required (preferably in an Account Management role)
• Strong verbal and written communication skills and analytical abilities
• Ability to work well under pressure with attention to detail
• Team oriented self-starter with ability to organize, prioritize, monitor and control workflow deadlines
• Proficient in Outlook, Microsoft Excel, Word, and PowerPoint (intermediate to expert)

Responsibilities

• Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs
• Support a variety of strategic, client-facing initiatives
• Run point on each client's renewal cycle, ensuring a positive client experience
• Coordinate activities of the client service team and ACS to ensure quality deliverables
• Serve as primary liaison for certificates, auto IDs, location additions, invoices and endorsements

Skills

Client relations

Communication

Data analysis

Renewal management

Cross-functional collaboration

Problem solving

Education

High school diploma or equivalent

Associates degree preferred

Property & Casualty broker's license preferred

Job description

Aon is seeking an Account Manager II to manage a book of business, support renewal cycles, and partner with Account Executives. The role emphasizes client service, data analysis, and cross-functional collaboration across geographies and solution lines.

Hybrid role with offices in Tampa, FL, Miami, FL, Chicago, IL, or NYC. Must have 3+ years in insurance and strong communication skills; P&C license preferred or to be obtained within 120 days.