Hybrid Insurance Account Manager II – Client Renewals

Aon plc; Jacksonville (FL); Hybrid; USD 70,000 - 84,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Paid time off

Paid holidays

Sick time

Tuition assistance

401(k)

Job summary

Aon plc is seeking an Account Manager II to support a book of business in a hybrid role based out of Tampa, Miami, or Jacksonville, FL. You will partner with Account Executives, manage day-to-day service processes, and drive renewal activities to ensure a positive client experience.

The ideal candidate will have 3+ years of insurance experience, a preferred P&C broker license, and strong communication and analytical skills. Proficiency in Outlook, Excel, Word, and PowerPoint is expected.

Qualifications

• 3+ years of insurance experience required
• P&C broker license preferred or to be obtained within 120 days of start date
• Strong verbal and written communication skills and analytical abilities
• Ability to work well under pressure with attention to detail
• Team oriented self-starter with ability to organize, prioritize, monitor and meet deadlines
• Proficient in Outlook, Excel, Word and PowerPoint (intermediate to expert)
• High school diploma or equivalent required
• Experience supporting complex clients is preferred

Responsibilities

• Partner with Account Executives on assigned book of business and manage day-to-day service processes.
• Support a variety of strategic, client-facing initiatives and renewals to ensure a positive client experience.
• Coordinate with ACS and client services to ensure timely and accurate deliverables.
• Handle client inquiries, endorsements and billing matters.
• Mentor junior staff and delegate work to support staff where applicable
• Ensure tools are understood and used across the team.

Skills

Verbal and written communication

Analytical abilities

Client relationship management

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Property & Casualty broker license preferred

Tools

Outlook

Excel

Word

PowerPoint

Job description

Aon plc is seeking an Account Manager II to support a book of business in a hybrid role based out of Tampa, Miami, or Jacksonville, FL. You will partner with Account Executives, manage day-to-day service processes, and drive renewal activities to ensure a positive client experience.

The ideal candidate will have 3+ years of insurance experience, a preferred P&C broker license, and strong communication and analytical skills. Proficiency in Outlook, Excel, Word, and PowerPoint is expected.