Strategic Insurance Account Manager II (Hybrid)

Aon; New York (NY); Hybrid; USD 70,000 - 84,000; Full time

Job summary

Aon is seeking an Account Manager II for a hybrid role based out of Tampa, FL; Miami, FL; Chicago, IL; or NYC. You will partner with Account Executives, manage day-to-day service processes, and support renewal cycles to ensure a positive client experience.

You will collaborate with ACS, prepare stewardship materials, and handle billing inquiries while delivering high-quality client outcomes and continuous learning opportunities in a dynamic environment.

Qualifications

• 3+ years of insurance experience required (preferably in an Account Management role).
• Property & Casualty broker's license strongly preferred, or to be obtained within 120 days of start date
• Strong verbal and written communication skills and analytical abilities
• Ability to work well under pressure with attention to detail
• Team oriented self-starter, with ability to organize, prioritize, monitor and control workflow deadlines and be flexible
• Proficient in Outlook, Microsoft Excel, Word, and PowerPoint (intermediate to expert user level preferred).
• High school diploma or equivalent required
• Associates degree preferred
• Experience supporting complex clients is preferred

Responsibilities

• Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs.
• Support a variety of strategic, client-facing initiatives, and run point on each client's renewal cycle.
• Coordinate with ACS and account teams to ensure timely and quality client deliverables.
• Handle client inquiries, billing matters, and stewardship reporting as needed.
• Monitor invoices, receivables and collections; address issues promptly.
• Potentially mentor less senior staff and assist with workload delegation.
• Ensure tools and processes are understood and used effectively.

Skills

Client relationships

Renewals

Billing coordination

Data analysis

Verbal/written communication

Project coordination

Mentoring

MS Office proficiency

Education

3+ years insurance experience

Property & Casualty broker's license

High school diploma or equivalent

Associates degree preferred

Tools

Outlook

Excel

Word

PowerPoint

Job description

Aon is seeking an Account Manager II for a hybrid role based out of Tampa, FL; Miami, FL; Chicago, IL; or NYC. You will partner with Account Executives, manage day-to-day service processes, and support renewal cycles to ensure a positive client experience.

You will collaborate with ACS, prepare stewardship materials, and handle billing inquiries while delivering high-quality client outcomes and continuous learning opportunities in a dynamic environment.