Hybrid Account Manager II — Client Success & Renewals

Aon; Tampa (FL); Hybrid; USD 70,000 - 84,000; Full time

Job summary

Aon is seeking an Account Manager II for a hybrid role based in Tampa, FL, with options for Miami, NYC, or Chicago. The role emphasizes client relationships, renewal management, and cross-functional collaboration within a global team.

You will partner with Account Executives, manage service processes, and support strategic client initiatives while maintaining accuracy and timely communications across stakeholders.

Qualifications

• 3+ years of insurance experience.
• Broker's license preferred or to be obtained within 120 days.
• Strong verbal and written communication skills.
• Ability to work under pressure with attention to detail.
• Team-oriented self-starter with ability to organize and meet deadlines.

Responsibilities

• Partner with Account Executives on assigned book of business.
• Manage day-to-day service processes and outputs.
• Support client-facing initiatives and renewal cycles.
• Draft quotes and maintain binders, policies, and endorsements.
• Coordinate with ACS and client service teams to ensure quality deliverables.

Skills

Client relationships

Renewal management

Data gathering

Stakeholder coordination

Communication

Attention to detail

Education

High school diploma or equivalent

Associates degree preferred

Property & Casualty broker's license preferred

Tools

Outlook

Microsoft Excel

Word

PowerPoint

Job description

Aon is seeking an Account Manager II for a hybrid role based in Tampa, FL, with options for Miami, NYC, or Chicago. The role emphasizes client relationships, renewal management, and cross-functional collaboration within a global team.

You will partner with Account Executives, manage service processes, and support strategic client initiatives while maintaining accuracy and timely communications across stakeholders.