Instructional Designer - Build Self-Serve Learning (Remote)

QuikStor; El Segundo (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401k Retirement Plan

Vacation and Sick Time

20 Days of Remote Work

Annual Bonus

Employee Assistance Program

Education Assistance Program

Employee Discount Store

Discounted Storage

Job summary

QuikStor is seeking an experienced Instructional Designer to own how we teach our self-storage software. You will design and manage the learning program, build content, and run the LMS end to end for customers and employees.

You will partner with product, support, and implementation teams to turn knowledge into structured curricula, and ensure content stays current with product releases. This is an on-site role in El Segundo, CA.

Qualifications

• 3+ years of instructional design or learning and development experience with a portfolio of e-learning content.
• Hands-on LMS administration including course setup, learning paths, enrollments, and reporting.
• Proficiency with e-learning tools such as Articulate Storyline, Rise, or Camtasia.
• Strong grounding in adult learning principles and design frameworks (ADDIE or SAM).
• Strong writing/editing skills to transform expert interviews into clear lessons.
• Curiosity to learn complex software to teach it effectively.
• Experience training on B2B software; self-storage or proptech experience a plus.

Responsibilities

• Design, build, and maintain training programs for customers and internal teams, including courses, videos, quick-reference guides, and assessments.
• Own the LMS end to end: publishing, learning paths, enrollments, user management, and reporting.
• Collaborate with product, support, and implementation to turn subject‑matter knowledge into curriculum.
• Keep training content current with every product release.
• Develop onboarding curricula for new customers and new hires on support and implementation teams.
• Create assessments and certification paths to demonstrate proficiency.
• Measure effectiveness via completion rates, assessment scores, and ticket trends; iterate based on data.
• Set standards for course structure, tone, and visual style for consistency.

Skills

Instructional design

LMS administration

Adult learning principles

Strong writing/editing

Portfolio of e-learning content

Tools

Articulate Storyline

Rise

Camtasia

Job description

QuikStor is seeking an experienced Instructional Designer to own how we teach our self-storage software. You will design and manage the learning program, build content, and run the LMS end to end for customers and employees.

You will partner with product, support, and implementation teams to turn knowledge into structured curricula, and ensure content stays current with product releases. This is an on-site role in El Segundo, CA.