Installer Service Specialist: Parts & Delivery Lead

O'Reilly Auto Parts; Twin Falls (ID); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401(k) with employer contributions

Medical, Dental, Vision Insurance

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking an experienced Installer Service Specialist to service professional customers at the store’s installer counter and lead the delivery team to ensure accurate, timely orders.

You will develop sales relationships with installers, coordinate order intake by phone and online, and verify warranties and cores while supporting front and backroom duties. Bilingual candidates encouraged; ASE certification and automotive repair knowledge are a plus.

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Assist professional customers at installer counter and develop sales relationships.
• Coordinate with delivery team to ensure accurate and timely order deliveries.
• Ensure delivery vehicles are serviced and maintained according to company standards.
• Process warranty parts and cores and ensure returns are credited promptly.
• Backroom support and counter assistance as needed.

Skills

Mechanics background

Communication skills

Multilingual

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking an experienced Installer Service Specialist to service professional customers at the store’s installer counter and lead the delivery team to ensure accurate, timely orders.

You will develop sales relationships with installers, coordinate order intake by phone and online, and verify warranties and cores while supporting front and backroom duties. Bilingual candidates encouraged; ASE certification and automotive repair knowledge are a plus.