Installer Service Lead — Auto Parts & Delivery Expert

O'REILLYAUTO; Vega Baja (PR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401(k) with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to assist professional customers at the installer counter and oversee daily activity of the delivery specialist to ensure accurate, timely order deliveries.

The role requires a strong mechanical background, good communication skills, and Spanish language ability. ASE certification is desirable and multi-language fluency is valued to support diverse customers.

Qualifications

• Experience in automotive repairs or maintenance.
• Ability to communicate with professional customers.
• Bilingual Spanish desired.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take and invoice orders quickly over phone and online.
• Direct delivery staff to ensure timely order deliveries.
• Ensure delivery vehicles are serviced and maintained.
• Verify product/mileage and warranty parts are billed before customers leave.
• Assist on front and retail counters as needed.
• Support backroom duties like returns and stock.

Skills

Mechanics background

Communication skills

Bilingual Spanish

Automotive repair knowledge

Education

ASE Certification (desired)

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to assist professional customers at the installer counter and oversee daily activity of the delivery specialist to ensure accurate, timely order deliveries.

The role requires a strong mechanical background, good communication skills, and Spanish language ability. ASE certification is desirable and multi-language fluency is valued to support diverse customers.