Senior Parts & Installer Service Lead

O'Reilly Auto Parts; Plaistow (NH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k plan

Health, dental, vision insurance

Flexible spending account

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter and oversee delivery staff to ensure accurate, timely order fulfillment. The role emphasizes building sales relationships with installers and directing delivery activities for efficient service.

Bilingual candidates are encouraged, with preferred hands-on automotive knowledge and ASE certification.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs.
• Fluency in multiple languages (Spanish is highly desired).
• ASE Certification.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders by phone and online; invoice and direct delivery coordination.
• Ensure timely, accurate picking, staging, and delivery of parts.
• Verify warranty/cores are billed and returns credited promptly.
• Assist on front and retail counters and with backroom duties as needed.

Skills

Mechanics background

Communication skills

Automotive repairs knowledge

Spanish language

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter and oversee delivery staff to ensure accurate, timely order fulfillment. The role emphasizes building sales relationships with installers and directing delivery activities for efficient service.

Bilingual candidates are encouraged, with preferred hands-on automotive knowledge and ASE certification.