Installed Services Manager – Growth & Safety Leader

Carter Lumber Company; Savannah (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

AD&D

401(k)

Paid time off

Vendor incentives

Growth opportunities

Military friendly

Job summary

Carter Lumber Company in Savannah, GA is seeking an Installed Manager to oversee installation services, repairs, and remodeling work performed by installers, both employees and subcontractors. You will manage installation schedules and ensure work meets company standards and codes.

The role requires 2+ years in installed sales or related building materials, strong knowledge of installation methods, excellent customer service, problem-solving, and a valid driver’s license with reliable vehicle.

Qualifications

• Must have 2+ years of installed sales or related building materials/installation experience.
• Strong knowledge of installation methods and process improvements.
• Ability to solve problems with strong judgment in analysis, troubleshooting and evaluation.
• Excellent organizational, communication and customer service skills.
• Ability to analyze and provide recommendations to solve problems.
• Must have a valid driver’s license and a reliable vehicle.

Responsibilities

• Identifies and recruits qualified field personnel and subcontractors.
• Ensures all paperwork requirements are met.
• Ensures installers are completing work according to the company’s code of conduct.
• Collaborates with Installed Service Manager to build a strong installed sales team to meet sales and margin goals.
• Schedules and coordinates installed services.
• Works with existing sales force to identify installed sales opportunities and presents to customers.
• Researches market opportunities and trends to grow installed sales.
• Ensures jobs are completed timely and per contract.
• Addresses issues with patience and respect, ensuring high workmanship quality.
• Ensures OSHA safety standards are followed and inspections are conducted.
• Directs and trains Installers to meet regulatory requirements.

Skills

Installed sales experience

Installation methods

Problem solving

Organizational skills

Communication

Customer service

Analyze and recommend solutions

Driver's license

Job description

Carter Lumber Company in Savannah, GA is seeking an Installed Manager to oversee installation services, repairs, and remodeling work performed by installers, both employees and subcontractors. You will manage installation schedules and ensure work meets company standards and codes.

The role requires 2+ years in installed sales or related building materials, strong knowledge of installation methods, excellent customer service, problem-solving, and a valid driver’s license with reliable vehicle.