Installation & Scheduling Coordinator

Ferguson; Sumner (WA); Sur place; USD 21 000 - 46 000; Plein temps

Résumé du poste

Ferguson in Sumner, WA, is seeking an Installation Coordinator to support installation activities in a fast-paced environment. Hours are Monday to Friday 8:30 a.m. to 5:00 p.m., with focus on coordinating installations and maintaining strong customer relationships.

You will review orders, schedule events, and collaborate with sales to meet customer needs while updating the installation calendar and tracking installations by product type. Competitive benefits and wage range apply.

Qualifications

• Experience coordinating installations and routing/scheduling software is preferred.
• Strong product and installation knowledge.
• Ability to organize, prioritize and communicate effectively.

Responsabilités

• Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services
• Collaborate with sales teams to understand the customer requirements
• Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability
• Contact customer for scheduling of events: pre-site, delivery and installation
• Update Installation Calendar with pertinent job condition
• Track and record number of installations by product type
• Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy; Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns, and/or complaints

Connaissances

Relationship building

Communication

Outils

Routing/Scheduling software

Microsoft Office

Description du poste

Ferguson in Sumner, WA, is seeking an Installation Coordinator to support installation activities in a fast-paced environment. Hours are Monday to Friday 8:30 a.m. to 5:00 p.m., with focus on coordinating installations and maintaining strong customer relationships.

You will review orders, schedule events, and collaborate with sales to meet customer needs while updating the installation calendar and tracking installations by product type. Competitive benefits and wage range apply.