Installation Operations Leader

Leafhome; Mobile (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Parental leave

Career development

Childcare assistance

Employee discounts

Job summary

Leaf Home in Mobile, AL is seeking an Installation Manager to lead the daily operations of the Installation department at a local field office. You will assign jobs to the third-party installer network, coordinate scheduling, and ensure timely installs with a focus on quality and customer satisfaction.

Ideal candidates have 3+ years in home construction or installation management, hold a High School Diploma or equivalent, can manage multiple tasks, and are proficient with Microsoft Office.

Qualifications

• 3+ years of successful experience in home construction, remodeling, and/or installation management.

Responsibilities

• Assign installation jobs to third-party installer network based on availability and geographic proximity using proprietary scheduling application when possible.
• Identify opportunities in daily operations to pull forward jobs and maximize speed to installation.
• Work with the customer to schedule jobs based on installer availability and customer preferences.
• Review and publish daily installation and service reports to identify wins and opportunities for improvement.
• Work with office administrative staff to ensure organized workflow of jobs from schedule to install completion.
• Partner with Service and Sales Operations teams to proactively address customer issues and resolve on first service call.
• Train, coach and develop installation employees and contractors both in the office and in the field.
• Improve subcontractor retention rates through impactful training and engagement.

Skills

Installation management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Leaf Home in Mobile, AL is seeking an Installation Manager to lead the daily operations of the Installation department at a local field office. You will assign jobs to the third-party installer network, coordinate scheduling, and ensure timely installs with a focus on quality and customer satisfaction.

Ideal candidates have 3+ years in home construction or installation management, hold a High School Diploma or equivalent, can manage multiple tasks, and are proficient with Microsoft Office.