Installation Manager: Lead Roofing Crews to Quality

Victors Home Solutions; Madison (WI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee referral program

Job summary

Semper Fi Roofing in Madison/Milwaukee seeks an Installation Manager to supervise multiple installation projects, support field teams, and ensure top-tier quality and safety standards. You will drive schedules, coordinate crews, and maintain a premier customer experience from start to finish.

Ideal candidates bring proven supervisory experience, strong leadership, and excellent communication. Join a team built on integrity and a commitment to doing the job right.

Qualifications

• Valid driver’s license and clean driving record.
• Previous supervisory or management experience.
• Experience in a customer service, field operations, or project coordination role.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Customer-first mindset with a commitment to quality workmanship and service excellence.

Responsibilities

• Oversee multiple installation and repair projects daily, from initial scheduling through final completion.
• Lead, support, and manage crew leaders and repair technicians to ensure work is completed safely, efficiently, and on schedule.
• Partner with Sales Managers and Production Administrators to coordinate project timelines, resolve challenges, and meet customer expectations.
• Proactively identify project risks, troubleshoot issues, and elevate concerns when necessary.
• Conduct pre-installation, installation, and post-installation inspections to ensure workmanship meets company standards and established processes.
• Communicate with homeowners throughout their projects, providing timely updates, addressing concerns, and ensuring a positive customer experience.
• Monitor project progress and hold field teams accountable for quality, productivity, and timely completion.
• Review and approve payroll for hourly employees, ensuring accuracy and timely processing.
• Identify opportunities to improve installation processes, team performance, and operational efficiency.
• Represent Semper Fi Roofing with professionalism, accountability, and a commitment to doing the job right.

Skills

Leadership

Customer service

Project coordination

Time management

Team motivation

Job description

Semper Fi Roofing in Madison/Milwaukee seeks an Installation Manager to supervise multiple installation projects, support field teams, and ensure top-tier quality and safety standards. You will drive schedules, coordinate crews, and maintain a premier customer experience from start to finish.

Ideal candidates bring proven supervisory experience, strong leadership, and excellent communication. Join a team built on integrity and a commitment to doing the job right.