Installation Manager

Semper Fi Roofing; Madison (WI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with match

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Job summary

Semper Fi Roofing, powered by Victors Home Solutions, is seeking an Installation Manager in Madison/Milwaukee to lead multiple projects from start to finish and ensure top-tier customer service.

You will supervise crews, coordinate with sales and production, manage risks, and uphold company standards, with a focus on timely project delivery and homeowner satisfaction. A valid driver's license and roofing experience preferred.

Qualifications

• Experience in residential roofing preferred.
• Excellent customer service skills.
• Ability to supervise multiple projects.
• Valid driver’s license required.

Responsibilities

• Supervise multiple projects daily from start to finish.
• Work harmoniously with sales managers and production administrators to meet customer needs.
• Identify and mitigate risks to projects, proactively manage and elevate as required.
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely.
• Perform install and post-install inspections to uphold company processes and standards.
• Work closely with homeowners throughout their project to provide excellent customer service.
• Review and approve payroll for hourly employees.

Skills

Customer service

Multitasking

Project supervision

Payroll review

Driving

Job description

Installation Manager

Department: Production

Employment Type: Full Time

Location: Madison/Milwaukee

Compensation: $70,000 - $80,000 / year

Description

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! Semper Fi Roofing powered by Victors Home Solutions is seeking a highly energetic and motivated person to join our team as an Installation Manager!

At Semper Fi Roofing you’ll be surrounded and supported by dynamic, fun, engaged people! We’re not your average job; we do everything differently here. Built On Integrity isn’t just a motto - it’s our core philosophy. We love our people. We love our customers. We love our work.

Installation Managers at Semper Fi Roofing will be a key component in providing our customers with the best experience in the home improvement industry. Excellent and timely service to our customers is of the utmost importance.

Here are some examples of the actual work your day would include:

• Supervise multiple projects daily from start to finish
• Work harmoniously with sales managers and production administrators to meet customer needs
• Identify and mitigate risks to projects, proactively manage and elevate as required
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely
• Perform install and post-install inspections to uphold company processes and standards
• Work closely with homeowners throughout their project to provide excellent customer service
• Review and approve payroll for hourly employees

To be successful in this role, you need to have a certain amount of knowledge, skills and experience:

• Valid driver’s license and acceptable driving record are required because this position requires regular driving to job sites to meet with homeowners and supervise projects
• Experience in a customer service role
• Previous experience in residential roofing, preferred
• Ability to handle multiple tasks simultaneously and prioritize effectively

Benefits:

• 401(k) with match
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program