Install Coordinator

One Hour Heating & Air Conditioning of Ramsey, MN; Ramsey (MN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly pay

Growth opportunities

Supportive team environment

Full-time position

Benefits

Medical Insurance

Dental & Vision

Life Insurance Coverage

Short Term Disability

Long Term Disability

401K Match

Holiday Pay

Vacation Pay

Job summary

One Hour Heating & Air Conditioning of Ramsey, MN is hiring a Sales Lead Coordinator for HVAC, plumbing & electrical. You’ll be the key link between customers and our sales team, managing inbound leads, scheduling appointments, and following up with prospects.

If you enjoy helping customers in a fast-paced home‑services environment, this full‑time role offers growth within a growing franchise and competitive hourly pay.

Qualifications

• Previous experience in customer service and sales coordination (home services experience preferred).
• Strong communication and phone skills.
• Organized and detail-oriented.
• Comfortable working in a fast-paced environment.
• Basic computer and CRM knowledge.
• ServiceTitan experience is a plus.
• Self-motivated and team-oriented.

Responsibilities

• Answer inbound calls and online inquiries.
• Communicate with field staff on availability.
• Qualify leads and schedule sales appointments.
• Coordinate with HVAC, Plumbing, and Electrical sales teams.
• Track leads and update CRM system.
• Maintain excellent customer communication.
• Set up sold jobs from start to finish.
• Pull permits.
• Create POs for vendor purchases.
• Assist in financing options.

Skills

Customer service

Sales coordination

Phone skills

Organized

CRM knowledge

Team-oriented

Self-motivated

Tools

ServiceTitan

CRM software

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Now Hiring: Sales Lead Coordinator - HVAC, Plumbing & Electrical

Northern One Hour Heating, Northern Ben Franklin & Northern Mister Sparky Electric is a locally owned and operated residential heating, cooling, plumbing & Electrical business servicing the Twin Cities Metro area since 1990. Due to continued growth and expansion, we are seeking an experienced Plumbing Coordinator to help schedule and set up plumbing sales, service, and installation calls. If you like helping customers and have experience in customer service or have worked as a coordinator, Northern One Hour Heating & Air Conditioning, Ben Franklin Plumbing & Drains & Mister Sparky have a great opportunity for you!

We are looking for individuals who meet our Northern CORE VALUES!

Our Northern Family: We work as a team, care for one another and have fun!

Help Others: We are Passionate about Helping Others.

Do the Right Thing: We are not perfect, but we always do what's right.

Eager to Learn & Grow: Always reaching and growing to learn our craft

Are you organized, motivated, and great on the phone? Do you enjoy helping customers and supporting a fast-paced home services team? We're looking for a Sales Lead Coordinator to help drive growth in our HVAC, Plumbing, and Electrical departments.

About the Role

As our Sales Lead Coordinator, you'll be the key link between our customers and our sales team. You'll manage incoming leads, schedule appointments, follow up with prospects, and ensure no opportunity falls through the cracks.

Responsibilities

• Answer inbound calls and online inquiries
• Communicate with field staff on availability
• Qualify leads and schedule sales appointments
• Coordinate with HVAC, Plumbing, and Electrical sales teams
• Track leads and update CRM system
• Maintain excellent customer communication
• Set up sold jobs from start too finish
• Pull permits
• Create Po's for Vendor purchases
• Assist in financing options

Qualifications

• Previous experience in customer service and sales coordination (home services experience preferred)
• Strong communication and phone skills
• Organized and detail-oriented
• Comfortable working in a fast-paced environment
• Basic computer and CRM knowledge
• Service Titan Experience a plus
• Self-motivated and team-oriented

What We Offer

• Competitive hourly pay
• Growth opportunities within a growing company
• Supportive team environment
• Full-time position
• Benefits
• Hourly Pay
• Medical Insurance, Dental & Vision
• Life Insurance Coverage
• Short Term Disability
• Long Term Disability
• 401K Match
• Holiday Pay
• Vacation Pay

If you're ready to be part of a company that values teamwork, customer service, and professional growth, we'd love to hear from you!

Job Type: Full-time

Pay: 25.00-35.00 pr hour - based on experience

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.