Lead Installation Technician

One Hour Heating & Air Conditioning of Mt Airy; Gaithersburg (MD); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Profit sharing

Paid training

Great bonus opportunities

Job summary

A leading HVAC service provider in Gaithersburg is seeking a Lead Installation Technician to oversee residential HVAC installations. The role involves ensuring the quality of work while providing excellent customer service. Candidates should have a minimum of 3 years experience in HVAC installation and a strong focus on problem-solving and customer satisfaction. A competitive salary ranging from $60,000 to $100,000 per year is offered, with additional bonuses for interviews.

Qualifications

• Minimum of 3 years HVAC and installation experience.
• Ability to provide excellent customer service.
• Strong problem diagnosis skills.

Responsibilities

• Install residential HVAC equipment and accessories.
• Oversee the work of Assistant Installation Technicians.
• Ensure customer satisfaction and resolve issues.

Skills

HVAC installation

Customer service

Time management

Problem diagnosis

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Profit sharing
• Training & development

*READ THIS FIRST * Stop reading if you are selfish, lazy, sloppy, rude, content, dishonest or negative. You won’t make it past the first interview.

BRASS TASKS

• $100 just for interviewing (for Qualified Technicians)
• Support team that actually cares
• Paid training
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS

WE ARE LOOKING FOR:

THE BEST professionals, with a minimum of 3 years HVAC and installation experience, who wants to work with the best professional in the HVAC industry that want to become the BEST. Professionals who understand goals are good, real gains are better, and able to harness all this motivation into the best customer service on the east coast.

We are unashamedly looking for i-dotting, t-crossing, taking care of business bosses, who dive on a grenade for their buddy, pick up the ball, go get the ‘W,’ holding the rally flag in the other hand and leading the team. You’ve had a job. You’ve had a grind. Come find a refining battle ground where you defeat the worst versions of yourself to become better.

We don’t have time for excuses. We don’t have time for good enough. We need doers; sayers need not apply!

DAY IN THE LIFE

You can expect an average day to include:

• Waking early cause success waits for no sleeper
• Brushing your teeth and tucking in your shirt like a professional. Opening up your company provided iPad and iPhone to see your first money making opportunity.
• Arriving at the shop early to prepare for your teams success.
• Meeting with the Installation Manager to show of the quality work you and your team completed the day before and understanding the scope of work for today's install.
• Arriving on time at the customer home in your freshly washed installation truck and blowing their doors off with 6-star service that results in an incredible review.
• Getting real-time coaching/support for whatever you need because you said you were coachable
• Having parts/material delivered to you because we need your head in the game not on the road.
• Collecting payment from the customer cause if the company don’t get paid, neither do you.
• Heading to the warehouse with team to get ready for the next day’s install.

WHAT WE DO

All residential HVAC, all day long. Gas furnaces, heat pumps, oil‑boilers, geo‑thermal, IAQ, install, maintenance, service, and more. Whatever we do, we do it right. And if you made it this far and missed the “residential” part of residential HVAC service save yourself the rest of the read. If you don’t like people, you won’t like it here. Customer service to us is caring enough for each person to present options for their home and family and give them the power of choice for what makes sense.

JOB DUTIES

• Learns and implements One Hour service system, procedures and ethical practices
• Accurately diagnosis problems of clients HVAC systems
• Effectively recommends service and repairs options in order to convert opportunities into sold work
• Properly preform service, maintenance and repairs while maintaining a less than 1% callback ratio.
• Ability to optimize profitability through effective time management and inventory control
• Always maintains a neat work area and inspects that area for cleanliness after completion of each job
• Maintains company vehicle, ensuring that it is always clean on both the inside and the outside

WHAT TO DO NEXT

Words can only do so much to express something you have to feel. So, apply now and wait for a phone. If we have a feeling it’s a match, you have a live interview. You will receive $100 for the interview. After that, maybe you will get a ride-along. If our current technicians want you on the team, maybe…just maybe, you become the next best thing to ever happen to our business.

Job Type: Full-time Pay: $60,000.00 - $100,000.00 per year

JOB SUMMARY

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technician to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.