Lead Installation Technician

One Hour Heating & Air Conditioning; Annapolis (MD); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health Insurance (PPO)

Profit Sharing

Training & Development

Bonus Opportunities

Job summary

One Hour Heating & Air Conditioning in Annapolis, Maryland is seeking a Lead Installation Technician to ensure the satisfactory installation of residential HVAC equipment. The role includes overseeing Assistant Installation Technicians and ensuring customer satisfaction through effective communication and problem-solving.

The ideal candidate has a minimum of 3 years HVAC experience, strong work ethic, and a commitment to customer service excellence. Full-time position with benefits including health insurance, bonus opportunities, and a 401(k).

Qualifications

• Minimum of 3 years HVAC and installation experience.
• Strong work ethic and ability to work independently or collaboratively.
• Commitment to customer service excellence.

Responsibilities

• Learn and implement the One Hour service system.
• Accurately diagnose problems of client HVAC systems.
• Effectively recommend service and repair options.

Skills

HVAC installation experience

Problem diagnosis

Customer service

Teamwork

Job description

Job Summary

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. The role includes overseeing the work of Assistant Installation Technicians to ensure work is performed correctly, communicating with customers to answer questions, resolve problems, and ensure complete customer satisfaction.

Responsibilities

• Learn and implement the One Hour service system, procedures, and ethical practices.
• Accurately diagnose problems of client HVAC systems.
• Effectively recommend service and repair options to convert opportunities into sold work.
• Properly perform service, maintenance, and repairs while maintaining a less than 1% callback ratio.
• Optimize profitability through effective time management and inventory control.
• Always maintain a neat work area and inspect that area for cleanliness after completion of each job.
• Maintain the company vehicle, ensuring it is always clean on both the inside and outside.

Qualifications

• Minimum of 3 years HVAC and installation experience.
• Strong work ethic and the ability to work independently or as part of a team.
• Commitment to customer service excellence and resolving client issues promptly.
• Ability to follow safety procedures and company policies.

Benefits

• 401(k)
• Dental Insurance
• Health Insurance (PPO)
• Profit Sharing
• Training & Development
• Bonus Opportunities

Compensation

Pay: $60,000.00 - $100,000.00 per year (full-time) or $25.00 - $35.00 per hour.

What We Do

All residential HVAC services: gas furnaces, heat pumps, oil‑boilers, geothermal, indoor air quality, installation, maintenance, and service.

Job Type

Full-time

Application Process

Qualified candidates will receive a $100 interview stipend and may be invited to a ride‑along. Successful applicants will be offered a live interview and, if selected, a position on the team.

Equal Opportunity Statement

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.