Inspection Operations & Dispatch Coordinator

Paycom - ATS; Duluth (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with Company Match

PTO

Holidays

Employee Assistance Program

Education & Training

Job summary

Century Fire Protection in Duluth, MN seeks an organized administrative coordinator to support inspection services. You will create work orders, dispatch to technicians or approved partners, and maintain accurate data across systems to ensure timely follow-up and complete documentation.

The role requires a high school diploma with 1–3 years of admin/dispatch experience, and proficiency with MS Office; ServiceTrade experience is a plus.

Qualifications

• High school diploma and 1–3 years of administrative, service coordination, or dispatch experience.
• Proficient with Microsoft Office applications; Excel experience; familiarity with CRM/ERP systems; ServiceTrade preferred.

Responsibilities

• Create inspection work orders accurately and in a timely manner.
• Dispatch inspection work orders to internal technicians or approved service partners.
• Assign and coordinate approved subcontractor partners for inspection services.
• Monitor and manage team email inbox, responding or routing requests appropriately.
• Follow up on unscheduled or pending inspection work orders to ensure timely completion.
• Upload proposals and supporting documentation into the system.
• Validate inspection tags and ensure documentation compliance.
• Update and maintain accurate customer location information in internal systems.
• Maintain organized digital records and documentation.
• Support team reporting and tracking of inspection activity as needed.

Skills

Administrative coordination

Dispatch experience

CRM/ERP familiarity

MS Excel

Education

High school diploma

Tools

ServiceTrade

CRM/ERP systems

Microsoft Office

Job description

Century Fire Protection in Duluth, MN seeks an organized administrative coordinator to support inspection services. You will create work orders, dispatch to technicians or approved partners, and maintain accurate data across systems to ensure timely follow-up and complete documentation.

The role requires a high school diploma with 1–3 years of admin/dispatch experience, and proficiency with MS Office; ServiceTrade experience is a plus.