Inspection Operations Support Specialist

CENTURY FIRE PROTECTION LLC; Duluth (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K) with Company Match

Paid Time Off

Job summary

Century Fire Protection LLC in Duluth, GA is seeking an Administrative/Dispatch Specialist to provide administrative and operational support to the inspection and service team, create and dispatch inspection work orders, and coordinate with service partners.

Candidates should have a high school diploma and 1–3 years in admin, service coordination, or dispatch, with proficiency in Microsoft Office and Excel; experience with CRM/ERP systems (ServiceTrade preferred).

Qualifications

• High school diploma and 1–3 years of administrative, service coordination, or dispatch experience.
• Experience with CRM/ERP systems and ServiceTrade preferred.

Responsibilities

• Create inspection work orders accurately and in a timely manner.
• Dispatch inspection work orders to internal technicians or approved service partners.
• Assign and coordinate approved subcontractor partners for inspection services.
• Monitor and manage team email inbox, responding or routing requests appropriately.
• Follow up on unscheduled or pending inspection work orders to ensure timely completion.
• Upload proposals and supporting documentation into the system.
• Validate inspection tags and ensure documentation compliance.
• Update and maintain accurate customer location information in internal systems.
• Maintain organized digital records and documentation.
• Support team reporting and tracking of inspection activity as needed.

Skills

MS Office

Excel

CRM/ERP systems

ServiceTrade

Education

High school diploma

Job description

Century Fire Protection LLC in Duluth, GA is seeking an Administrative/Dispatch Specialist to provide administrative and operational support to the inspection and service team, create and dispatch inspection work orders, and coordinate with service partners.

Candidates should have a high school diploma and 1–3 years in admin, service coordination, or dispatch, with proficiency in Microsoft Office and Excel; experience with CRM/ERP systems (ServiceTrade preferred).