Inside Technical Sales

BBRecruitingUS; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Benefits package (health/dental/vision

Structured product training

Career growth path

Collaborative team culture

Exposure to cutting-edge gearboxes

Job summary

Neugart USA is seeking an Inside Sales Technical Engineer to act as the technical backbone of the sales process, focusing on motion control and gearbox solutions. The role involves supporting quotation activities, providing technical guidance to customers and internal teams, and delivering product training to distributors and stakeholders.

The ideal candidate is a technically minded recent graduate or early professional with strong communication and problem-solving skills, willing to travel

Qualifications

• Bachelor's degree in a technical field required; strong interest in automation and motion control.
• Willingness to travel occasionally for trade shows, training events, and customer visits.
• Strong communication, analytical, and problem-solving skills; able to work independently and with teams.

Responsibilities

• Support quotation process through technical product selection and sizing.
• Provide technical product support to customers, distributors, and internal teams.
• Analyze customer requirements and recommend gearbox solutions using sizing tools.
• Review specifications and assist with product selection and guidance.
• Support customers and managers in resolving gearbox-related issues and inquiries.
• Conduct product training and technical presentations for customers and partners.
• Collaborate with departments to support projects and requirements.
• Attend trade shows and on-site customer visits as needed.

Skills

Industrial automation

Motion control

Customer communication

Problem solving

Team collaboration

Microsoft Office

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Mechatronics

Bachelor's degree in Physics

Tools

ERP systems

CRM systems

Job description

Inside Sales Technical Engineer

Position Overview

The Technical Support Center (TSC) Engineer serves as the technical backbone of the Neugart USA sales process. This entry- to early-career role is ideal for a technically minded new graduate or early professional who is passionate about motion control, industrial automation, and customer problem-solving. The TSC Engineer works alongside Regional Sales Managers and customers to select the right gearbox solutions, resolve technical inquiries, and deliver product training — making a direct impact on customer satisfaction and sales outcomes.

Key Responsibilities

• Support the quotation process through technical product selection, gearbox sizing, and application-based recommendations
• Provide technical product support and consultation to customers, distributors, Regional Sales Managers, and internal teams
• Analyze customer application requirements and utilize Neugart sizing and selection tools to recommend appropriate gearbox solutions
• Review customer specifications and assist with product selection and application guidance
• Support customers and Regional Sales Managers in resolving gearbox-related technical issues and product inquiries
• Conduct product training and technical presentations for customers, distribution partners, and internal stakeholders
• Collaborate with colleagues across departments to support customer projects, technical inquiries, and application requirements
• Attend trade shows, customer events, and occasional on-site customer visits

Qualifications — Required

• Bachelor’s degree in Mechanical Engineering, Mechatronics, Physics, or a related technical field
• Strong technical aptitude with genuine interest in industrial automation, machinery, and motion control applications
• Excellent communication and interpersonal skills; able to engage professionally with customers and internal teams
• Self-starter with a proactive mindset — comfortable working independently and collaboratively
• Strong analytical, problem-solving, organizational, and time-management skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Willingness to travel occasionally for trade shows, training events, and customer visits

Qualifications — Preferred

• Previous experience in technical sales, engineering support, automation, or industrial products (internships and co-op programs count)
• Experience with ERP and/or CRM systems
• Exposure to motion control, robotics, or precision drive technology

What We Offer

• Competitive base salary commensurate with education and experience
• Comprehensive benefits package including health, dental, and vision coverage
• Structured product training and professional development support from day one
• Clear career growth pathway within the technical sales and applications engineering function
• A collaborative team culture that values precision, curiosity, and customer focus
• Exposure to cutting-edge gearbox and motion control technology used globally