Inside Service Coordinator: Quotes, Contracts & Support

AMETEK Inc.; Keene (NH); On-site; USD 55,000 - 65,000; Full time

Job summary

AMETEK, Inc. in Keene, NH is seeking a full-time Inside Service Coordinator to support our USA customer base.

After training, you will issue service quotations, track calibration frequencies, promote service contracts, initiate campaigns, coordinate visits with customers and field engineers, and maintain customer databases. Requirements include a college degree or equivalent customer-service experience, strong English communication, and proficiency with email, MS Office, and CRM tools.

Qualifications

• College degree with internship experience or relevant customer service experience.
• Experience in high-demand customer service environments.
• Willingness to use AI tools to improve productivity and decision-making.

Responsibilities

• Issue service quotations to customers.
• Track calibration frequency and outreach to past-due customers.
• Promote and quote service contracts.
• Initiate email campaigns promoting upgrades and services.
• Coordinate service visits with customers and field service engineers.
• Maintain customer databases.

Skills

High energy

Teamwork

Clear communication

Process improvement

CRM tools

English proficiency

Procedural discipline

Education

College degree or equivalent

Tools

CRM software

Job description

AMETEK, Inc. in Keene, NH is seeking a full-time Inside Service Coordinator to support our USA customer base.

After training, you will issue service quotations, track calibration frequencies, promote service contracts, initiate campaigns, coordinate visits with customers and field engineers, and maintain customer databases. Requirements include a college degree or equivalent customer-service experience, strong English communication, and proficiency with email, MS Office, and CRM tools.