Inside Sales Engineer – Automation & Upgrades

AMETEK; Newark (DE); On-site; USD 75,000 - 90,000; Full time

Job summary

AMETEK is seeking an Inside Sales Engineer to support the Americas region. You will partner with Account Managers to manage inquiries, prepare quotes and proposals, and drive revenue through service contracts and upgrades. You will use CRM tools to manage opportunities and collaborate with product teams to deliver compelling solutions.

The role requires strong communication, 3–5 years of related experience, and a customer-first mindset. Travel may be required as part of customer engagements.

Qualifications

• 3–5 years of experience in customer service or sales in factory automation or process sensors.
• Strong commercial and business acumen.
• Excellent problem-solving and communication skills.
• Outstanding customer service and relationship building.
• Understanding of sales and operations.
• ERP and CRM knowledge is desirable.

Responsibilities

• Manage quoting process from enquiry to order acceptance via global CRM.
• Develop upgrade paths with account managers for existing systems at customer sites.
• Collaborate with product and sales management to create valuable upgrade programs.
• Support lab functions, testing, and on-site demos as needed.
• Track service contracts and promote renewals and value-added services.
• Generate new sales opportunities through inbound and outbound activities.
• Support regional sales teams and manage customer relationships.
• Provide quotations and application support for BU product lines.
• Proactively manage the sales pipeline and chase opportunities.
• Serve as the technical liaison between account managers and factory.

Skills

Customer service

Sales experience

CRM knowledge

Commercial acumen

Communication

Education

Bachelor’s Degree in Engineering or Science

Experience in Metals or Paper industries

Tools

ERP

CRM

Job description

AMETEK is seeking an Inside Sales Engineer to support the Americas region. You will partner with Account Managers to manage inquiries, prepare quotes and proposals, and drive revenue through service contracts and upgrades. You will use CRM tools to manage opportunities and collaborate with product teams to deliver compelling solutions.

The role requires strong communication, 3–5 years of related experience, and a customer-first mindset. Travel may be required as part of customer engagements.