Inside Sales Support Specialist — Customer Focus & Growth

Ultimate Staffing Services; Eureka (MO); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

100% paid medical, dental and vision

Paid holidays and PTO

Engagement events

Job summary

Ultimate Staffing Services is seeking an Inside Sales Support Representative in Eureka, MO to support the sales operations team with order entry, customer service, quotes, and sales order processing. This onsite, direct-hire role expects strong communication and multi-tasking across phone and email channels.

The ideal candidate has 1–3 years in inside sales support or related roles, a High School diploma or GED, and proficiency with ERP/inventory systems and basic math.

Qualifications

• > High School diploma or GED.
• > 1–3 years of inside sales support, customer service or related experience.
• > Strong multi-tasking, attention to detail, and communication skills.
• > Problem resolution, basic math and intermediate computer skills.
• > Experience working in ERP, Inventory tracking systems or other related systems.

Responsibilities

• Provide exceptional service to new and existing customers via phone and email.
• Prepare quotes for sales reps and assist with follow-up to customers.
• Process sales orders accurately via inbound calls, emails and inquiries.
• Communicate invoice and shipping details to customers.
• Resolve customer issues related to orders, pricing and/or shipments.
• Navigate software and use Google docs.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Basic math

ERP systems

Education

High School diploma or GED

Tools

ERP software

Inventory tracking systems

Google Docs

Job description

Ultimate Staffing Services is seeking an Inside Sales Support Representative in Eureka, MO to support the sales operations team with order entry, customer service, quotes, and sales order processing. This onsite, direct-hire role expects strong communication and multi-tasking across phone and email channels.

The ideal candidate has 1–3 years in inside sales support or related roles, a High School diploma or GED, and proficiency with ERP/inventory systems and basic math.