Inside Sales Specialist - Customer Care & ERP

Fortune International, Llc

St. Louis (MO)

On-site

USD 36,000 - 60,000

Full time

14 days+

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Job summary

Fortune Fish & Gourmet in St. Louis, MO seeks an Inside Sales Representative to provide outstanding service by handling incoming calls, entering orders in the ERP system, and coordinating with dispatch and drivers.

The role requires prior phone-based customer service, a high school diploma, strong English communication, and basic computer skills; seafood knowledge is a plus and training is provided.

Qualifications

Experience in phone-based customer service
High school diploma or equivalent
Strong English communication skills
Basic computer skills; ERP experience a plus

Responsibilities

Receive calls from customers and understand requirements
Enter orders accurately into the ERP system
Coordinate with dispatch and drivers to meet customer needs
Maintain product knowledge to service customers effectively
Identify items not ordered or out of stock and offer alternatives
Ensure correct data entry in the ERP system
Support other Fortune employees to satisfy customer needs

Skills

Customer service

Phone-based work

Communication skills

Data entry

Education

High School Diploma

Tools

Sea soft ERP

MS Office

Job description

The role requires prior phone-based customer service, a high school diploma, strong English communication, and basic computer skills; seafood knowledge is a plus and training is provided.

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