Client Success & Sales Support Specialist

Columbia Safety and Supply; Columbia Township (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance with

Company HSA Contributions

Add On Insurance Options

Employee Assistance Program

Paid time off

Volunteer Paid Time Off

Retirement Options

Job summary

GMES Family of Companies in Columbia, MO seeks a proactive Sales Support professional to process orders, communicate with clients, and improve service delivery. You will identify growth opportunities and help shape strategy while collaborating with cross-functional teams in a fast-paced environment.

The ideal candidate brings strong communication, organization, and problem-solving skills, plus experience in sales support or customer service.

Qualifications

• Troubleshooting and resolving customer issues with creativity and resourcefulness.
• Maintain regular, effective communication with clients to meet their needs.
• Become an expert in GMES Supply’s product offering to assist clients.
• Collaborate with cross-functional teams to deliver exceptional client experiences.

Responsibilities

• Process customer orders efficiently.
• Communicate with customers to ensure needs are met.
• Improve customer service processes and workflows.
• Identify opportunities for customer growth.
• Contribute to strategy development for client success.

Skills

Communication

Interpersonal skills

Detail-oriented

Organizational skills

Adaptability

Problem solving

Sales support experience

Customer service experience

Software proficiency

Job description

GMES Family of Companies in Columbia, MO seeks a proactive Sales Support professional to process orders, communicate with clients, and improve service delivery. You will identify growth opportunities and help shape strategy while collaborating with cross-functional teams in a fast-paced environment.

The ideal candidate brings strong communication, organization, and problem-solving skills, plus experience in sales support or customer service.