Inside Sales Support — Flow Control (B2B)

Hayward Holdings, Inc.; Clemmons (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Hayward Holdings, Inc. in Clemmons, NC, is seeking an Inside Sales Support professional for the Flow Control product line. The role is in-office, five days per week, supporting customers with orders, pricing, and coordination with operations and sales teams.

The ideal candidate has 3+ years in a B2B CSR role, strong communication skills, proficiency with Microsoft Office, and Salesforce experience is a plus; bilingual Spanish is also advantageous.

Qualifications

• 3+ years' work experience in a B2B customer-facing service team.
• Proficiency in Microsoft Office products; Salesforce experience a plus.
• Bi-lingual skills (Spanish) a plus.
• Associate degree in related discipline OR comparable CSR experience.

Responsibilities

• Review orders for accuracy prior to placement.
• Promptly and effectively process orders, samples, returns, and credits.
• Resolve customer inquiries regarding pricing, delivery status, etc.

Skills

Excellent communication

Customer service

Problem solving

Microsoft Office

Salesforce

Bilingual Spanish

Education

Associate degree

Tools

Salesforce

Microsoft Office

Job description

Hayward Holdings, Inc. in Clemmons, NC, is seeking an Inside Sales Support professional for the Flow Control product line. The role is in-office, five days per week, supporting customers with orders, pricing, and coordination with operations and sales teams.

The ideal candidate has 3+ years in a B2B CSR role, strong communication skills, proficiency with Microsoft Office, and Salesforce experience is a plus; bilingual Spanish is also advantageous.