Inside Sales Support – Fast-Paced Growth & Benefits

FERGUSON; Vista (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Mental health coverage

Job summary

Ferguson is seeking a Sales Support Representative to assist Sales associates in identifying the best products and solutions for customers. You will deliver timely quotations, generate accurate sales orders, and coordinate deliveries to ensure a smooth customer experience.

The role emphasizes responsiveness to customer needs, upselling opportunities, and a proactive mindset in a fast-paced environment. Strong Excel/Office skills and CRM proficiency are valued assets for success.

Qualifications

• 1-3 years of prior sales and/or customer service experience preferred.
• Strong skills for sales, including upselling.
• Proven ability to respond quickly to customer needs and make timely decisions.
• Able to thrive in a fast-paced environment and follow through on commitments.
• Basic digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Responsibilities

• Work with Sales associates to support customer needs by determining the best products and solutions.
• Provide personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls and address or resolve customer questions or concerns.
• Effectively use CRM system and phone system.

Skills

Sales

Customer service

Upselling

Decision making

Fast-paced

Product knowledge

Tools

CRM system

Microsoft Office

Job description

Ferguson is seeking a Sales Support Representative to assist Sales associates in identifying the best products and solutions for customers. You will deliver timely quotations, generate accurate sales orders, and coordinate deliveries to ensure a smooth customer experience.

The role emphasizes responsiveness to customer needs, upselling opportunities, and a proactive mindset in a fast-paced environment. Strong Excel/Office skills and CRM proficiency are valued assets for success.