Dynamic Sales Support Specialist

Ferguson Enterprises, Inc.; Vista (CA); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

401(k) with company match

Employee discounts

Job summary

Ferguson Enterprises, LLC in Vista, CA is seeking a Sales Support Representative to assist the sales team with product recommendations, quotes, and order processing. This role focuses on delivering personalized service to customers and ensuring accurate sales orders.

You will coordinate deliveries, handle inbound calls, and utilize CRM and phone systems to respond quickly and build strong customer relationships. 1-3 years of sales or customer service experience preferred.

Qualifications

• 1-3 years of prior sales and/or customer service experience preferred.
• Strong sales skills with ability to upsell.
• Fast-paced environment; timely decision making and commitment follow-through.
• Customer relationship building mindset and digital literacy including MS Office.

Responsibilities

• Work with Sales associates to determine best products and solutions.
• Provide timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls, address questions, and resolve concerns.
• Use CRM and phone system to support customers.

Skills

Sales

Customer service

Upselling

Relationship building

Digital literacy

Tools

CRM system

Phone system

Microsoft Office

Job description

Ferguson Enterprises, LLC in Vista, CA is seeking a Sales Support Representative to assist the sales team with product recommendations, quotes, and order processing. This role focuses on delivering personalized service to customers and ensuring accurate sales orders.

You will coordinate deliveries, handle inbound calls, and utilize CRM and phone systems to respond quickly and build strong customer relationships. 1-3 years of sales or customer service experience preferred.