Inside Sales Specialist — Steel Solutions & Growth

Feralloy Corporation; Ghent (KY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonus opportunities

Day 31 benefits

PTO from day 1

Family-oriented culture

Growth opportunities

Job summary

Feralloy Corporation, a leading steel processor, seeks an Inside Sales Representative to manage customer accounts, coordinate orders, and drive new business while delivering excellent customer service. Join our team and contribute to timely deliveries, pricing accuracy, and strong client relationships.

Based in the United States with multiple processing centers, the role involves collaboration with estimating and internal teams to finalize quotes and lead times, and ongoing growth opportunities

Qualifications

• Strong written and verbal communication skills.
• Ability to multitask, organize, and prioritize work effectively.
• Strong work ethic, reliability, and attention to detail.
• Proficiency in Microsoft Word, Excel, Outlook, and CRM/ERP systems.
• Knowledge of steel products, market conditions, and customer requirements preferred.

Responsibilities

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention
• Handle inbound and outbound customer communications including phone and email
• Research prospective leads, identify customer buying trends, and provide reports to management
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers
• Develop and maintain professional relationships with customers and support customer service needs
• Communicate effectively with customers regarding quotes, orders, and material applications
• Prepare and submit sales reports and performance data as required
• Work closely with sales teams to support growth and meet customer requirements
• Perform additional duties as assigned

Skills

Communication skills

Multitask & prioritize

Team player

Attention to detail

CRM/ERP proficiency

MS Word/Excel

Industry knowledge

Tools

CRM software

Job description

Feralloy Corporation, a leading steel processor, seeks an Inside Sales Representative to manage customer accounts, coordinate orders, and drive new business while delivering excellent customer service. Join our team and contribute to timely deliveries, pricing accuracy, and strong client relationships.

Based in the United States with multiple processing centers, the role involves collaboration with estimating and internal teams to finalize quotes and lead times, and ongoing growth opportunities