Inside Sales Representative

Reliance, Inc.; Huger (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Referral program

Vision insurance

Job summary

Feralloy Corporation is seeking an Inside Sales Representative to support our organization with a focus on customer relationships, product knowledge, and service excellence.

This full-time role suits someone with a background in steel or industrial sales, strong administrative and communication skills, and a commitment to timely quotes, orders, and delivery.

If you are organized, dependable, and looking to grow your career with a stable, respected company, we want to hear from you.

Qualifications

• 2–5 years of steel or industrial sales experience preferred.
• Background in customer service and order processing.
• Familiarity with AS400 and Salesforce is a plus.

Responsibilities

• Build and maintain strong customer relationships through responsive service.
• Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders.
• Interpret customer material needs and relay requirements in AS400 and Salesforce.
• Maintain accurate customer data in the AS400 system.
• Support satisfaction through clear communication, inventory coordination, timely delivery.
• Understand division capabilities to make informed, quality-driven decisions.
• Respond promptly to urgent customer needs and changing priorities.
• Make proactive cold calls to generate new business.
• Manage contract accounts and inventory programs with precision.

Skills

AS400

Microsoft Word

Microsoft Excel

Microsoft Outlook

Verbal communication

Written communication

Phone etiquette

Organizational skills

Education

High school diploma or GED

Job description

Job Summary

Join a team where customer relationships, product knowledge, and service excellence come together.

Feralloy Corporation is one of the nation's leading high-volume steel processing companies. From our headquarters in Chicago, we operate 11 processing centers across the U.S. and Mexico, delivering high-quality tempered, stretched, and slit steel products to manufacturers and producers.

We're currently looking for a highly motivated Inside Sales Representative to support our organization. This is a full-time, salaried position ideal for someone with strong administrative and communication skills, a background in steel or industrial sales, and a passion for delivering top-notch customer service.

If you're organized, dependable, and looking to grow your career in a stable and respected company, we want to hear from you!

Physical Requirements

Walk(Move, Traverse), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

• Build and maintain strong professional relationships with customers through responsive, reliable service
• Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately
• Interpret customer material applications and relay internal needs using AS400 and Salesforce™
• Maintain updated and accurate customer data in the AS400 system
• Support customer satisfaction through clear communication, inventory coordination, and timely delivery
• Understand our division's capabilities to make informed, quality-driven decisions
• Effectively respond to urgent customer needs and changing priorities
• Make proactive cold calls to help generate new business
• Manage contract accounts and inventory programs with precision and organization

Required Skills

• Proficient in AS400, Microsoft Word, Excel, and Outlook
• Strong verbal and written communication skills
• Excellent phone etiquette, organizational skills, and problem-solving ability
• Ability to manage multiple tasks in a fast-paced environment
• Detail-oriented, dependable, and a team player

Education & Experience

• High school diploma or GED required
• 2-5 years of experience in steel or industrial sales preferred

Additional Skills

• Ability to explain and present information clearly in both one-on-one and group settings
• Basic math and data analysis skills
• Knowledge of steel terminology and product grades is a plus

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance