Inside Sales Representative

Reliance, Inc.; Ghent (KY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k + match

PTO from day 1

Bonus opportunities

Career growth

Job summary

Feralloy Corporation is seeking an Inside Sales Representative to support sales activities, manage customer accounts, coordinate orders, and drive new business while ensuring an exceptional customer experience.

The role emphasizes timely deliveries, quote collaboration with estimating teams, and maintaining strong customer relationships in a fast-paced environment.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multitask, organize, and prioritize work effectively.
• Strong work ethic, reliability and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention.
• Handle inbound and outbound customer communications including phone and email.
• Research prospective leads, identify customer buying trends, and provide reports to management.
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times.
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers.
• Develop and maintain professional relationships with customers and support customer service needs.
• Communicate effectively with customers regarding quotes, orders, and material applications.
• Prepare and submit sales reports and performance data as required.
• Work closely with sales teams to support growth and meet customer requirements.
• Perform additional duties as assigned.

Skills

Communication

Multitasking

Attention to detail

Team player

Microsoft Word

Microsoft Excel

CRM/ERP systems

Tools

CRM/ERP systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Summary

Join the Feralloy Family - Where Steel Meets Opportunity!

Who We Are: Founded in 1954, Feralloy Corporation is one of the nation's leading high-volume steel processing companies.

From our headquarters in Chicago, we operate 11 processing centers across the U.S. and Mexico, delivering high-quality tempered, stretched, and slit steel products to manufacturers and producers. We're proud of our legacy-and even more excited about our future.

As an Inside Sales Representative, you'll support sales activities, manage customer accounts, coordinate orders and deliveries, and help drive new business while ensuring an exceptional customer experience.

Why Join Feralloy?

• Competitive hourly pay + bonus opportunities
• Learning multiple positions, will increase hourly pay
• Benefits Begin on Day 31 of Employment (Medical, Dental, Vision, 401k + match)
• Accrue PTO (Paid Time Off) Day 1 of Employment
• Family-oriented culture
• Opportunities for growth and advancement

Physical Requirements

Stand or Sit(Stationary position), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention
• Handle inbound and outbound customer communications including phone and email
• Research prospective leads, identify customer buying trends, and provide reports to management
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers
• Develop and maintain professional relationships with customers and support customer service needs
• Communicate effectively with customers regarding quotes, orders, and material applications
• Prepare and submit sales reports and performance data as required
• Work closely with sales teams to support growth and meet customer requirements
• Perform additional duties as assigned

Required Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Strong written and verbal communication skills
• Ability to multitask, organize, and prioritize work effectively
• Strong work ethic, reliability, and attention to detail
• Ability to work independently and as part of a team
• Proficiency in Microsoft Word, Excel, Outlook, and CRM/ERP systems
• Knowledge of steel products, market conditions, and customer requirements preferred
• Ability to analyze information and support decision-making