Inside Sales Pro — Steel Accounts & Growth

Reliance, Inc.; Northern (KY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k + match

Accrue PTO Day 1

Growth opportunities

Learning multiple positions

Bonus opportunities

Job summary

Feralloy Corporation is seeking an Inside Sales Representative to join our team. You will support sales activities, manage customer accounts, coordinate orders and deliveries, and help drive new business while ensuring an exceptional customer experience.

Based in the United States, we operate across 11 processing centers and supply tempered, stretched, and slit steel products to manufacturers. You will collaborate with estimating and internal teams to finalize quotes and maintain CRM records.

Qualifications

• Strong written and verbal communication skills.
• Ability to multitask, organize, and prioritize work effectively.
• Proficiency in Microsoft Word, Excel, Outlook, and CRM/ERP systems.
• Knowledge of steel products, market conditions, and customer requirements preferred.
• Ability to analyze information and support decision-making.

Responsibilities

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention.
• Handle inbound and outbound customer communications including phone and email.
• Research prospective leads, identify customer buying trends, and provide reports to management.
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times.
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers.
• Develop and maintain professional relationships with customers and support customer service needs.
• Communicate effectively with customers regarding quotes, orders, and material applications.
• Prepare and submit sales reports and performance data as required.
• Work closely with sales teams to support growth and meet customer requirements.
• Perform additional duties as assigned.

Skills

Strong written and verbalcommunication

Ability to multitask, organize, and pr

Strong work ethic, reliability, and (a

Ability to work independently and as a

Proficiency in Microsoft Word, Excel,

Knowledge of steel products, market co

Ability to analyze information and sup

Job description

Feralloy Corporation is seeking an Inside Sales Representative to join our team. You will support sales activities, manage customer accounts, coordinate orders and deliveries, and help drive new business while ensuring an exceptional customer experience.

Based in the United States, we operate across 11 processing centers and supply tempered, stretched, and slit steel products to manufacturers. You will collaborate with estimating and internal teams to finalize quotes and maintain CRM records.