Inside Sales Specialist – Solar Solutions & Growth

BayWa r.e. Solar Systems LLC; United States; Remote; USD 45,000 - 70,000; Full time

Job summary

BayWa r.e. Solar Systems LLC is seeking a motivated Inside Sales Representative to join our team in the United States.

In this role, you will support customers, strengthen relationships, and drive sales growth by partnering with Outside Sales and cross-functional teams to ensure an exceptional customer experience. The ISR will manage customer inquiries, coordinate orders, and help identify new opportunities while maintaining accurate records in NetSuite.

Qualifications

• 3+ years of inside sales, account management, or related roles.
• Strong communication and relationship-building skills.
• Customer-first mindset with a passion for service.
• Ability to manage multiple priorities and follow through on commitments.

Responsibilities

• Build and maintain strong relationships with customers as a trusted point of contact.
• Respond to inquiries on products, pricing, availability, and orders.
• Support customers throughout the sales process with timely communication and issue resolution.
• Collaborate with Order Management, Operations, and internal teams to coordinate needs and fulfillment.
• Develop understanding of solar products and solutions to effectively support customers.
• Partner with Outside Sales Representatives to manage accounts and sales opportunities.
• Monitor orders, purchasing activity, and forecasts to identify opportunities and challenges.
• Provide timely sales and account information to support conversations and decisions.
• Improve processes with internal teams to enhance the customer experience.
• Identify and qualify new opportunities through lead follow-up and outreach.
• Assist onboarding of new customers, including account setup and access to online purchasing platform.
• Identify opportunities to grow existing accounts and expand relationships.
• Maintain accurate customer data and sales activities in NetSuite.
• Contribute to team sales goals and metrics.

Skills

CRM experience

Relationship-building

MS Office

Cross-functional collaboration

Tools

NetSuite

Job description

BayWa r.e. Solar Systems LLC is seeking a motivated Inside Sales Representative to join our team in the United States.

In this role, you will support customers, strengthen relationships, and drive sales growth by partnering with Outside Sales and cross-functional teams to ensure an exceptional customer experience. The ISR will manage customer inquiries, coordinate orders, and help identify new opportunities while maintaining accurate records in NetSuite.