Solar Inside Sales Pro: Grow Accounts & Delight Customers

BayWa r.e. Solar Systems LLC; Oregon; Hybride; USD 50 000 - 70 000; Plein temps

Résumé du poste

BayWa r.e. Solar Systems in Oregon is seeking a motivated Inside Sales Representative to join our team.

You will support customers, strengthen relationships, and drive sales growth by partnering with Outside Sales and cross-functional teams to deliver an exceptional customer experience from inquiry through order fulfillment. The ideal candidate is proactive, detail-oriented, and enjoys solving problems in a fast-paced, collaborative environment, delivering excellent service and supporting the

Qualifications

• 3+ years of experience in inside sales, account management, customer service, or a related role.
• Strong communication and relationship-building skills.
• A customer-first mindset with a passion for delivering excellent service.
• Ability to manage multiple priorities, stay organized, and follow through on commitments.
• Strong problem-solving skills and attention to detail.
• Self-motivated, proactive, and comfortable working toward performance goals.
• Ability to collaborate effectively across sales and operational teams.
• Proficiency with Microsoft Office and experience using CRM or ERP systems; NetSuite experience is a plus.
• Experience in solar, renewable energy, electrical distribution, or a related industry is preferred but not required.
• Willingness to travel occasionally (approximately 5-10%).

Responsabilités

• Build and maintain strong relationships with customers, serving as a trusted point of contact.
• Respond to customer inquiries regarding products, pricing, availability, and orders.
• Support customers throughout the sales process, ensuring timely communication and resolution of issues.
• Collaborate with Order Management, Operations, and other internal teams to coordinate customer needs and order fulfillment.
• Develop a strong understanding of our solar products and solutions to effectively support customers.
• Partner with Outside Sales Representatives to manage customer accounts and support sales opportunities.
• Monitor customer orders, purchasing activity, and forecasts to identify opportunities and potential challenges.
• Provide timely sales and account information to support customer conversations and business decisions.
• Collaborate with internal teams to improve processes, resolve issues, and enhance the customer experience.
• Identify and qualify new sales opportunities through lead follow-up, prospect research, and outreach.
• Support new customer onboarding, including account setup and access to our online purchasing platform.
• Identify opportunities to grow existing accounts and expand customer relationships.
• Maintain accurate customer information, sales activities, and account records in NetSuite.
• Contribute to individual and team sales goals and performance metrics.

Connaissances

Strong communication

Relationship-building

Customer-first mindset

Proactive

Organizational skills

Description du poste

BayWa r.e. Solar Systems in Oregon is seeking a motivated Inside Sales Representative to join our team.

You will support customers, strengthen relationships, and drive sales growth by partnering with Outside Sales and cross-functional teams to deliver an exceptional customer experience from inquiry through order fulfillment. The ideal candidate is proactive, detail-oriented, and enjoys solving problems in a fast-paced, collaborative environment, delivering excellent service and supporting the