Solar Inside Sales Specialist | Grow Key Accounts

Sonepar USA Inc; Upper Marlboro (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal Development

Opportunity to become a shareholder

Employer-paid disability

Employer-paid life insurance

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Capital Electric, part of the Sonepar family, seeks a Solar Inside Sales Representative in the Upper Marlboro area to manage quotes, orders and deliveries, while coordinating with cross-functional teams to ensure on-time project completion and an exceptional customer experience.

Responsibilities include responding to inquiries, processing orders, and supporting large solar customers with frequent deliveries. Strong communication and CRM experience are essential.

Qualifications

• Two-year certificate/degree from college or technical school or
• Six months to two years related experience and/or training or
• Equivalent combination of education and experience

Responsibilities

• Respond to customer inquiries with product recommendations, pricing, and solutions.
• Prepare, manage, and follow up on customer quotes to close sales opportunities.
• Process customer orders and coordinate deliveries to meet project schedules.
• Work with outside sales teams to support key accounts and ensure customer satisfaction.
• Support large and high-volume solar customers by managing frequent deliveries and order changes.
• Use customer portals and digital tools to track quotes, orders, and project progress.
• Source non-stock and special-order materials when needed.
• Maintain accurate customer, quote, and order records.
• Provide sales reports, quote analysis, and account updates to management.
• Partner with purchasing to maintain local branch inventory levels that support customer demand.
• Coordinate with shipping and logistics teams to manage deliveries and resolve issues.
• Work with credit to help expedite order releases when needed.
• Support solar financing and direct-pay programs to ensure projects are funded and processed correctly.
• Monitor project timelines and proactively address potential delays.
• Resolve customer questions and concerns related to orders, billing, deliveries, and service.
• Coordinate with internal departments to quickly resolve issues and maintain customer satisfaction.
• Manage product returns in accordance with company policies.

Skills

Communication

Customer service

Project management

Pricing knowledge

Education

Two-year certificate/degree from college or technical school

Tools

CRM systems

Customer portals

Digital sales tools

Job description

Capital Electric, part of the Sonepar family, seeks a Solar Inside Sales Representative in the Upper Marlboro area to manage quotes, orders and deliveries, while coordinating with cross-functional teams to ensure on-time project completion and an exceptional customer experience.

Responsibilities include responding to inquiries, processing orders, and supporting large solar customers with frequent deliveries. Strong communication and CRM experience are essential.