Inside Sales Specialist Shield CRC (Hybrid Role)

Guardant Health, Inc.; United States; Hybrid; USD 50,000 - 85,000; Full time

Job summary

Guardant Health, Inc. is seeking an Inside Sales Representative to support the field sales organization and drive Shield CRC testing adoption through virtual engagements with healthcare providers.

You will expand new business using analytics, meet sales targets, and build strong relationships with providers while leveraging Salesforce/Veeva and other resources. The role emphasizes high‑touch service, compliant administration, and a collaborative, goal‑driven culture in a hybrid US-based setting.

Qualifications

• Experience: Minimum 1-year sales experience (internships, inside sales) with sales goals. This is an inside sales role so virtual selling experience in inside sales is highly preferred.
• Education: College degree, preferred but not required.
• Sales Expertise (Preferred): Demonstrated virtual ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings.
• Product Knowledge: Ability to quickly learn and apply technical product knowledge to drive sales.
• Communication Skills: Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner virtually.
• CRM Proficiency (Preferred): Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress.
• Customer Service Excellence: Superior negotiation, problem-solving, and customer service skills. Preferred: High-touch customer service and relationship-building skills, with a focus on long-term partnership and success.

Responsibilities

• Strategic Business Expansion: Uncover potential new business utilizing analytical insights and successfully transition incoming leads into active ordering accounts.
• Achieve Sales Targets: Consistently meet or exceed sales goals through virtual effective prospecting, relationship-building, and execution of national sales strategies.
• Target and Engage Healthcare Providers: Focus on building strong relationships virtually with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers
• Challenger Selling: Engage healthcare providers virtually to understand their needs and demonstrate how Guardant Health's offerings can improve patient outcomes and streamline their practice.
• Resource Utilization: Utilize data from a range of internal resources (Salesforce, Veeva, competitive market data, etc…) to understand the evolving market of CRC treatments and to make data-driven decisions to support the successful execution of your business plan
• Educate and Support Providers: Provide in-depth product knowledge and training virtually to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of Shield into their workflow.
• Provide High-Touch Customer Service: Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process.
• Compliance & Administrative Excellence: Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively.

Skills

Inside sales

Sales targets

Virtual selling

Communication

CRM proficiency

Customer service

Education

College degree

Tools

Salesforce

Veeva

Job description

Guardant Health, Inc. is seeking an Inside Sales Representative to support the field sales organization and drive Shield CRC testing adoption through virtual engagements with healthcare providers.

You will expand new business using analytics, meet sales targets, and build strong relationships with providers while leveraging Salesforce/Veeva and other resources. The role emphasizes high‑touch service, compliant administration, and a collaborative, goal‑driven culture in a hybrid US-based setting.