Inside Sales Specialist - Quotes, Orders & Customer Support

Beacon Roofing Supply, Inc; Augusta (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision

PTO and holidays

Paid training and certifications

Legal assistance

Identity protection

Pet insurance

EAP

Job summary

QXO in Augusta, GA is seeking a front-line customer service and sales associate to handle price quotes, orders, returns, and billing inquiries while coordinating with operations to ensure on-time delivery. You will support the Outside Sales team, communicate with customers and vendors, and adhere to pricing guidelines.

A positive attitude and the ability to learn product information quickly are essential. Spanish bilingual proficiency is a plus, and the role offers benefits, training, and career

Qualifications

• Front-line customer service and sales experience required.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Able to communicate effectively with customers, vendors and team.
• Willingness to learn extensive product information.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, and billing inquiries.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pickup of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and customer finance policies.

Skills

Front-line CS

Sales experience

Spanish bilingual

Communication skills

Product knowledge learning

Job description

QXO in Augusta, GA is seeking a front-line customer service and sales associate to handle price quotes, orders, returns, and billing inquiries while coordinating with operations to ensure on-time delivery. You will support the Outside Sales team, communicate with customers and vendors, and adhere to pricing guidelines.

A positive attitude and the ability to learn product information quickly are essential. Spanish bilingual proficiency is a plus, and the role offers benefits, training, and career