Inside Sales Pro — Building Materials & Solutions

Beacon Roofing Supply, Inc; Tucson (AZ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, company holidays, and parental le

Paid training and certifications

Legal assistance and identity保护

Pet insurance

Employee assistance program (EAP)

Job summary

QXO is seeking a front-line customer service and sales specialist to support pricing, orders, returns, and inquiries, working with operations and Outside Sales to ensure accurate information and timely responses.

Ideal candidates bring customer service and sales experience in construction or building materials; Spanish bilingual is a plus. You will learn product information and follow pricing guidelines, to support customer satisfaction and growth.

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication

Spanish (bilingual)

Product knowledge

Team coordination

Job description

QXO is seeking a front-line customer service and sales specialist to support pricing, orders, returns, and inquiries, working with operations and Outside Sales to ensure accurate information and timely responses.

Ideal candidates bring customer service and sales experience in construction or building materials; Spanish bilingual is a plus. You will learn product information and follow pricing guidelines, to support customer satisfaction and growth.